Non GamStop slots are slot games on sites that hold no Gambling Commission licence, so they sit outside the national self-exclusion scheme. A GamStop exclusion holds for its full term and then remains until the person asks GamStop to remove it. An offshore site is not a way round it, and using one carries no UK protection.
The phrase suggests a gap in the market. It is really a description of a gap in the law's reach, and the two are not the same thing. Sites described as non GamStop slots are simply those run by operators with no Gambling Commission licence, which means they are not part of the national self-exclusion scheme — and, more to the point, are not bound by any of the rules that British licence holders spend their compliance budgets obeying. No stake caps on slots. No ten-times cap on wagering requirements. No obligation to accept an Alternative Dispute Resolution ruling, or to keep customer funds in a separate client account. The regulator's own view is blunt: it is illegal for anyone to offer commercial gambling services to consumers in Great Britain without a Commission licence, and that applies even where the operator holds a licence somewhere else.
What follows is a look at what these sites are, what the numbers say about how quickly they are disrupted, where the money goes, and which of the promises made on their landing pages survive contact with the regulator's arithmetic. fastwithdrawalcasinos-uk.com covers this market from the regulator's side: not what the sites claim about themselves, but what the Commission does about them.
Table of Contents14
- Non GamStop Slots UK and Sites Outside the Scheme
- Best Non GamStop Slots and How They Rank
- Non GamStop Slots and the Licence Behind the Logo
- Where the Money Actually Goes
- What a GamStop Block Does, and What It Cannot Do
- Five Signs an Operator or Service Can Be Trusted
- How to Judge an Offshore Slot Site in Six Steps
- The Bonus Terms That Decide Whether It Is Worth Playing
- The Dispute Route, and Where It Actually Stops
- The Fee That Was Never in the Headline
- Enforcement Against Illegal Sites
- Questions About Offshore Gambling
- Is it legal to play slots on a non GamStop slots site from the UK?
- The Point of the Licence
Non GamStop Slots UK and Sites Outside the Scheme
A non GamStop slots site is not a category of game. It is a licensing fact.
Since 31 March 2020, every online gambling operator has had to be part of GamStop as a condition of its Gambling Commission licence. The requirement sits in the Licence Conditions and Codes of Practice, social responsibility code provision 3.5.5, which says licensees "must participate in the national multi-operator self-exclusion scheme". In April 2020 the Commission added a second requirement: operators must check their entire customer base against the register at least every 24 hours, which also stopped registered people receiving direct marketing.
So the sites outside the scheme are, by definition, the ones without a Commission licence. That is a narrower group than the language suggests, and it is worth being precise about it. The scheme was renamed Gamstop Online in November 2025 following a website update — and yes, it is very often typed "gamestop", a slip the word "game" invites.
Slot sites in Great Britain are not a uniform market. The table below sets out how the main licence types line up on the things that decide how a complaint ends.
| Criterion | Gambling Commission licence | Curaçao licence (post-LOK) | Anjouan licence | No licence |
|---|---|---|---|---|
| Part of GamStop | Yes, required by SR code 3.5.5 | No | No | No |
| Minimum slot stake rules | £5 per spin, £2 for 18–24s | None | None | None |
| Wagering cap on bonuses | 10× maximum since 19 January 2026 | Set by operator | Set by operator | Set by operator |
| Credit cards accepted | Banned since 14 April 2020 | Operator's choice | Operator's choice | Operator's choice |
| Customer funds protected | Rating disclosed, client account required | Operator's choice | Segregation required by standards | None |
| Free ADR for disputes | Yes, via approved providers | No | Yes, via approved ADR | No |
| Withdrawal deadlines | No fixed deadline, but delays policed | None | 30 days internally | None |
The first row is the whole subject. Everything below it is what the licence buys.
Best Non GamStop Slots and How They Rank
Search for the best non GamStop slots sites and you will find lists, almost all of them affiliate pages, almost all of them ranked by what the operator pays for a referred depositor. That is not a scandal — it is the business model of the niche — but it does mean the ranking measures the wrong thing.
I would rank these sites on a different question: what happens to a player's money and complaint when the operator stops answering emails. On that test, British-licensed sites set the bar, imperfectly. The Commission's fair-terms guidance is unusually specific. Operators may not impose a maximum limit on the amount a consumer may withdraw from their deposit balance. Terms giving the operator sole discretion to void winnings are treated as unfair under the Consumer Rights Act 2015. Deposits that have not been staked remain the customer's.
The Commission does not publish a deadline for payout, which I think is the right call and the honest one — a written deadline would be gamed inside a week. Instead the policing sits in licence condition 17.1.1, which says a withdrawal request must not trigger a demand for extra information the operator could reasonably have requested earlier, and in licence condition 7.1.1 on fair and open terms. The results are visible in the complaint data rather than the rulebook: the Commission's Contact Centre has for years received around 2,000 complaints annually about withdrawal delays, and its Annual Report for 2024-25 records that withdrawal issues continue to cause most of the complaints it receives.
Move offshore and you leave that machinery behind. It is not that every offshore operator behaves badly. It is that nothing is owed to a British player when one does.
Non GamStop Slots and the Licence Behind the Logo
Offshore licensing is not a single standard, and treating it as one flatters the worst operators and insults the better ones.
Curaçao. The National Ordinance on Games of Chance took effect on 24 December 2024, replacing the old master-licence and sub-licence model with direct licensing by the Curaçao Gaming Authority. The legacy "orange" sub-licence certificates ended on 15 October 2025. Any site still waving an old /JAZ number or seal as proof of a current licence is showing something the CGA itself says must not be relied on. The fee arithmetic is instructive: a one-time non-refundable application fee of EUR 4,592 and a total annual B2C fee of EUR 47,450, payable in full by 15 January.
Anjouan. Regulated under the laws of the Autonomous Island of Anjouan, part of the Union of the Comoros, with the framework founded on legislation adopted in 2005. The published fee schedule is EUR 17,828 for B2C licence issuance and the same again annually — an order of magnitude below the British compliance bill, which tells you what the licensing body can afford to supervise. Anjouan's certificates carry a licence number and QR code linking to a public register, and the authority's own guidance says a certificate that cannot be verified there should not be relied on. An ABC News investigation published on 31 December 2025 reported that Anjouan Licensing Services claims to have issued more than 1,300 gambling licences at around EUR 17,000 per licence per year, and quoted Comoros financial intelligence officials describing Anjouan Corporate Services as operating illegally. The authority's response, in a statement on 10 June 2026, was that an Anjouan licence is not and has never been presented as universal authorisation to operate in every country, and that no licensing authority can exempt an operator from local law.
Kahnawà:ke. The longest-running of the three, with a regulator established in 1996 and interactive gaming regulations enacted on 8 July 1999. A Kahnawà:ke licence requires the operator to be hosted at Mohawk Internet Technologies in the Mohawk Territory. In the UK context, its one genuinely notable feature is that its voluntary self-exclusion is permanent and irrevocable.
None of these three is a Gambling Commission licence, and none exempts an operator from section 33 of the Gambling Act 2005. Section 33 makes it an offence to provide facilities for gambling without an operating licence, and it is immaterial whether the facilities are provided wholly or partly by remote communication, and whether they are provided inside or outside the UK. On summary conviction the offence carries up to 51 weeks' imprisonment, a fine at level 5, or both.
Where the Money Actually Goes
The fight against unlicensed sites is fought with spreadsheets, not raids, and the numbers are more interesting than the rhetoric.
Since April 2024 the Commission's Illegal Markets team has issued 3,140 cease and desist and disruption notices: 2,032 cease and desists, 774 registrar referrals, 402 host referrals and three payment provider referrals. Over the same period it referred 447,778 Bing and Google URLs and secured 287,961 removals. Across 160 illegal gambling websites with usable traffic data, engagement fell by an average of 32 per cent after disruption.
But disruption is not a uniform tool, and the Commission's own data says so. Measured by average fall in engagement, registrar blocks and website suspensions each delivered 91 per cent, GEO IP blocking 60 per cent, Bing removal 52 per cent, Google removal 30 per cent and Facebook removal 8 per cent. The Commission's conclusion is refreshingly unsentimental: search-engine removal makes a site harder to find but does not block access.
The cadence has since accelerated. In January to March 2026 the Commission referred 226 websites to search engines and issued 98 cease and desist notices. In April to June 2026 it referred 366 websites and 147,721 URLs — and began zero criminal investigations. In July to September 2026 it referred 1,835 websites and 7,677,211 URLs, and issued 546 cease and desist notices. Across April 2025 to March 2026, every quarter recorded zero or one prosecutions commenced: one, in October to December 2025.
That is the shape of the enforcement model, and it deserves a plain statement. The regulator disrupts access far more than it prosecutes people, because the operators are offshore entities that are difficult to put in a dock and easy to make expensive to find.
What a GamStop Block Does, and What It Cannot Do
This is the hinge of the whole subject. A GamStop Online registration blocks a person from gambling with all online gambling companies licensed in Great Britain, for six months, one year, five years, or five years with auto-renewal. Signing up takes minutes; the block can take up to 24 hours to bite.
The first time is straightforward. Any operator checking the register — which all of them must do at least daily — declines the account. Later is where people get confused, and where the scheme is deliberately strict. Once registered, a person cannot cancel or deactivate during the exclusion period. The exclusion stays in place after the chosen period ends unless the person contacts GamStop to remove it. Under the terms of use, auto-renewal can only be switched off during the final six months of a five-year minimum exclusion period, and auto-renewal continues for up to four further five-year periods. Registrations cannot be removed early; the Group's 2025 annual report devotes a section to its refusal to do so.
The warning signs on the other side of the fence are worth naming, because they are consistent:
- A site that does not mention GamStop at all, or mentions it only to say it "is not required to participate".
- A licence seal that does not resolve when clicked. A genuine CGA Certificate of Operation seal must redirect to cert.cga.cw, and if the certificate behind it displays a different domain from the one being browsed, the site is showing someone else's paperwork.
- A licence said to be "pending", "in application" or held by a company whose name differs from the trading name on the page.
- Terms that reserve the operator's "sole discretion" to void winnings — the exact formulation the Commission treats as unfair.
- A maximum withdrawal limit written into the terms. That clause is prohibited in the British market precisely because it was abused.
One further fact belongs here, and the regulator said it first. In an industry warning notice on 20 January 2025 the Commission flagged casino games supplied by licensed operators turning up on unlicensed websites available to GB consumers, and noted that such sites often target people who have self-excluded via GAMSTOP. That is not a market finding a gap. It is a market prospecting one.
Five Signs an Operator or Service Can Be Trusted
None of these is a guarantee. All five are checkable in a few minutes, which is the point.
The licence checks out on the regulator's own register
Go to the Gambling Commission's public register and confirm the operating licence, and that the domain you are on is listed against it. The Commission's advice is to click through to the register and check whether the site's activities and domain names match. A licence number pasted in a footer proves nothing on its own; a licence number that appears on the register, against that domain, proves a great deal.
There is a named ADR provider, and it is real
British-licensed operators must offer referral to an approved ADR entity, free of charge, if a complaint is not resolved within eight weeks. The Commission's approved list includes IBAS, eCOGRA, CEDR, ProMediate, ADR Group, Pegasus ADR Service, Blexr and Tattersalls Committee. Check the name against that list. Anjouan licensees must also designate an approved ADR provider and name it in player-facing terms; the current approvals there are EGIS ADR, Axion ADR, iGaming ADR and one licensee.
Customer funds are described honestly
A licence holder must state in writing whether customer funds are protected if the business fails, applying one of three ratings — not protected, medium protection or high protection — and an operator rated not protected must remind the customer every six months, stating the value of funds held. Read that sentence in the terms. If there is no such sentence, that is the answer.
Withdrawal terms contain no cap and no discretion clause
No maximum withdrawal limit on the deposit balance. No "we reserve the right" wording on winnings. Notifications of identity and age checks given before the first deposit, not at the point of withdrawal. If the terms were clearly written to be read at deposit and abused at withdrawal, they will say so.
The complaints route is published and free
Look for the operator's own complaints procedure, the eight-week internal deadline, the deadlock letter, and the ADR name. Then phone the National Gambling Helpline on 0808 8020 133 — free, 24 hours a day, every day of the year, operated by GamCare — and ask what they know about the operator. For debt and wider problems, Citizens Advice offers free confidential advice in England, and Citizens Advice Scotland runs a gambling support line on 0800 328 1131, Monday to Friday, 10am to 3pm.
How to Judge an Offshore Slot Site in Six Steps
Ordinary checks, no heroics. Each one exists because of a specific way these sites fail.
- Read the licence claim, then verify it. Find the licence number, the authority and the domain it covers. Then check the authority's own public register — the CGA's certificate verification, Anjouan's QR-linked register, or the Kahnawà:ke Certificate of Good Standing. Reason: a licensing claim is a marketing claim until the regulator confirms it, and the CGA says outright that an old /JAZ number must not be treated as proof of a current licence.
- Establish which self-exclusion terms apply, and what happens at the end. Confirm in the operator's own terms whether a self-exclusion is finite, whether it renews, and how it is lifted. Reason: Kahnawà:ke self-exclusion is permanent and irrevocable, and under Anjouan's standards an operator's obligations are its own; the rules differ and the terms are where they are written down.
- Work out whether a withdrawal limit exists anywhere in the terms. Search the terms for "maximum", "withdraw", "void" and "discretion". Reason: BlueChip Casino reserves the right to limit withdrawable winnings generated with bonus funds to 300 per cent of the credited bonus amount, with any excess voided, and Ignition caps the max bet per wager at 20 per cent of the deposited amount. These clauses are lawful offshore and prohibited here.
- Do the bonus arithmetic before depositing, not after. Multiply the bonus by the wagering multiplier and check the contribution weightings by game. Reason: an Ignition casino bonus carries a 25× playthrough requirement, and its own contribution chart gives slots and specialty games 100 per cent but craps, Hot Drop Jackpots and live dealer games 0 per cent — a table of numbers that decides whether the requirement is reachable.
- Check the payment rails and what the intermediary charges. Look at the withdrawal fee schedule of the e-wallet itself, not the casino. Reason: Skrill charges 2.80 per cent of the amount withdrawn, minimum EUR 3.50, for a transfer to a bank account, and Neteller the same percentage with a USD 3.50 floor, both effective 12 January 2026. An account dormant for six months attracts a monthly service fee.
- Decide in advance what you will do if it goes wrong. For a British-licensed site, that means the operator's complaints procedure, then an approved ADR. Offshore, it means an ADR provider if one is designated, and otherwise very little. Reason: the Commission is a regulator, not an ombudsman — it cannot resolve individual complaints or get a consumer's money back, and it says so.
The Bonus Terms That Decide Whether It Is Worth Playing
The single thing this topic turns on is not the licence and not the payout speed. It is the bonus term, because that is where a slot site converts a headline into a liability.
First time out, an offshore welcome offer reads simply: deposit, receive a match, play. The wagering requirement is buried a click away. Later, the same clause does the work. Ignition states that casino bonus amounts are subject to a 25× playthrough requirement before any winnings derived from them may be withdrawn, expressed either as a multiple of the bonus or of bonus plus deposit, with a time limit attached. Offshore welcome-bonus multipliers typically run at 35× to 50×, and no-deposit bonuses at 40× to 60× with a €50–€100 cashout cap, according to a 2026 casino-guide comparison — figures stated by trade sources rather than a regulator.
Contrast the British position, which changed on 19 January 2026. Social responsibility code 5.1.1 now caps wagering requirements at ten times, and the Commission's own reasoning is on the record: the limit "will take out extreme levels as some licensees currently apply up to 60 times wagering requirements". The same code bans mixed-product promotions — "Bet £5 to get 20 free spins" is non-compliant, because it mixes product types between the qualifying activity and the prize. A "Bet £5 and get £10 free bet" is compliant, since both halves are betting.
The mechanism behind the old sticky bonus — a bonus that can be wagered but never withdrawn — was largely dismantled here by guidance requiring that wagering requirements must not apply to play with the deposit balance, that deposit and bonus balances be displayed separately, and that a player be allowed to withdraw their deposit balance at any time, including while a bonus is pending. Under the terms of the Offshore rules, none of that is required.
The warning signs, then, are specific: a multiplier above 20× with a short time limit; a maximum cashout clause; a low maximum bet while wagering, where exceeding it forfeits the bonus and the winnings; a contribution table that weights the slots you actually play at 0 or 5 per cent; and any term that lets the operator decide, after the fact, that the play was abusive.
The Dispute Route, and Where It Actually Stops
Complaints about offshore slots do not end anywhere useful, and it is worth saying that plainly rather than implying the opposite.
For a British-licensed operator, the route is defined. A complaint must be acknowledged quickly and the entire internal process completed within eight weeks of first receipt, after which the operator may issue a deadlock letter and the customer may refer the dispute to an approved ADR entity free of charge. ADR entities may consider disputes about account management or access to funds, and IBAS has reported 100 per cent operator compliance with decisions in the consumer's favour in both 2023-24 and 2024-25.
The outcomes are not generous, which is why the numbers matter more than the process description. eCOGRA's report for 1 October 2024 to 30 September 2025 records 911 disputes received, of which 150 valid disputes concerned deposits and withdrawals; the average time to resolve domestic disputes was 31 days, and 17.8 per cent of completed disputes were ruled in the consumer's favour. Of 499 invalid disputes, 361 — 72.3 per cent — had not been through the operator's internal complaints procedure first. IBAS's annual report for the same period records 3,721 domestic disputes, 217 of them categorised as banking or financial, with an average domestic completion time of 20 days.
Offshore, the structure is thinner. Anjouan requires licensees to designate an approved ADR provider and to resolve complaints within 30 days before escalation; its current approvals are EGIS ADR, Axion ADR, iGaming ADR and one licensee. Kahnawà:ke employs a full-time Dispute Resolution Officer, and its rules hold that a player who breaches a self-exclusion prohibition forfeits funds deposited or won to a third-party charity chosen by the Commission. Curaçao's position is less visible from outside. And in every case, none of these bodies is bound by British consumer law, none is on the Commission's approved list, and none has any power over the operator's licence in Great Britain.
The Fee That Was Never in the Headline
The withdrawal speed claim is the one piece of marketing every offshore slot site makes, and it is the one where the underlying plumbing is least understood.
Bitcoin's protocol targets an average of ten minutes between blocks — 144 a day — and the classic client shows a transaction as unconfirmed until it is six blocks deep. But a block is not guaranteed inside ten minutes: the probability of one arriving within any ten-minute window is about 63 per cent, rising to 95 per cent within 30 minutes. A six-confirmation wait is therefore not a fifteen-minute promise. Where loss from double-spending is negligible, a payment can be accepted as soon as it appears on the network — which is why some operators credit a crypto deposit before it has any confirmation and treat it as settled later.
The same pattern holds across the rails. A USDT transfer on TRON consumes about 65,000 Energy to an existing wallet and about 130,000 Energy to a new one; without staked Energy, that is a burn of roughly 13 TRX and roughly 26 TRX respectively. Litecoin targets a 2.5-minute block interval, but only about 55.43 per cent of modelled six-confirmation spans actually complete within fifteen minutes. Skrill and Neteller both charge 2.80 per cent — minimum EUR 3.50 and USD 3.50 — to move the money back to a bank account.
Then there is the bit that British licence holders cannot do and offshore operators can. Under licence condition 5.1.2, effective 31 January 2024, a licensee may accept payment from a Great Britain customer only by a method whose provider is a payment service provider within the Payment Services Regulations 2017. Credit cards have been banned for gambling since 14 April 2020, and operators must ensure that money arriving from an e-wallet was not loaded from a credit card. An offshore site is subject to none of that, which is a consumer-protection argument in one direction and a debt argument in the other.
Enforcement Against Illegal Sites
The Commission does not shut these sites down. It makes them expensive to operate and hard to stumble across, and it does so at a scale that has grown sharply.
The Illegal Markets team's totals since April 2024 run to 3,140 notices and 287,961 secured URL removals. In the quarter July to September 2026 alone it referred 1,835 websites to search engines — 7,677,211 URLs — and issued 546 cease and desist notices. In the quarter April to June 2026 it began zero criminal investigations. Over April 2025 to March 2026, one prosecution was commenced in the entire year.
The Commission's own analysis of what works is worth more than most commentary on the subject: registrar blocks and website suspensions produced an average 91 per cent fall in engagement, GEO IP blocking 60 per cent, Bing removal 52 per cent, Google removal 30 per cent and Facebook removal 8 per cent. Blocking the pipe beats hiding the door. Its financial disruption work — one referral to Visa in January 2025 following a test purchase, then a further three covering three separate unlicensed websites — is described by the Commission itself as critical and still early-stage.
The market picture is messier than the enforcement totals suggest. The Commission's analysis published on 5 November 2026 estimates that, among respondents who had gambled online in the past four weeks, 2.5 per cent had engaged with an illegal gambling website, with a further 1.5 per cent having done so in the past twelve months. Market-intelligence firm H2 Gambling Capital estimates the amount staked with illegal operators in the UK reached £16.6 billion in 2025, up from about £5 billion in 2019, with legal gambling's share falling from 97 per cent to 92 per cent. A study by Frontier Economics for the Betting and Gaming Council put the online black-market figure at £2.7 billion a year, involving 1.5 million Brits. The Illegal Gambling Taskforce's terms of reference, published by DCMS on 13 May 2026, set three priorities: reducing payments to and from illegal operators, tackling online advertising of illegal gambling, and improving cross-agency enforcement. It runs for twelve months.
Read those numbers side by side and the honest conclusion is that nobody agrees on the size of the market, that the direction of travel is upward, and that the regulator's realistic ambition is disruption rather than elimination.
Questions About Offshore Gambling
Is it legal to play slots on a non GamStop slots site from the UK?
Playing is not the offence. Section 33 of the Gambling Act 2005 makes it an offence for a person to provide facilities for gambling without a licence, and the Act's general gambling offences attach to those who provide facilities rather than to adult consumers. The Commission states plainly that it is illegal for anyone to offer commercial gambling services to consumers in Great Britain without a Commission licence, including where the operator holds a licence elsewhere. The exposure sits with the operator, and so does the protection you lose.
Are non GamStop slot sites a way round a GamStop exclusion?
No, and the framing is wrong in both directions. An offshore site is not part of the scheme and is not presented here as a way round it. A GamStop exclusion holds for its full term and then remains in place until the person contacts GamStop to remove it. The Commission's industry warning notice of 20 January 2025 noted that unlicensed sites often target people who have self-excluded — which is a fact about the market, not permission.
What happens if an offshore slot site refuses to pay out?
Very little, and that is the honest answer. There is no British regulator with jurisdiction, no approved ADR entity obliged to take the case, and no route to a licence review. Anjouan licensees must designate an ADR provider and resolve complaints within 30 days; Kahnawà:ke employs a full-time Dispute Resolution Officer. If the operator designates no provider and answers no emails, the money is gone. The National Gambling Helpline on 0808 8020 133 can advise, but it cannot recover funds.
Do non gamstop uk slots sites have to publish bonus terms?
They publish terms, because they choose to, not because anyone compels them. In Great Britain, social responsibility code 5.1.1 requires terms that are clear, transparent, fair and readily accessible, and social responsibility code 5.1.9 requires significant conditions to be displayed in full no further than one click away. Offshore, the equivalent is a contract of adhesion written by the operator. Read the wagering clause, the contribution table and the maximum cashout clause before depositing, not after.
Why do withdrawal delays happen at unlicensed slot sites?
Because nothing forbids them. British licence condition 17.1.1 says a withdrawal request must not trigger a demand for information the operator could reasonably have requested earlier, and the Commission says there is no valid reason to delay a payout where it has no regulatory concerns about a customer. Reverse withdrawals have been banned here since 31 October 2021 under RTS 14B. Offshore, a manual review of every fifth withdrawal is a business decision.
Does the Gambling Commission block access to these sites?
It disrupts rather than blocks. Registrar blocks and website suspensions produced an average 91 per cent fall in engagement at affected sites, GEO IP blocking 60 per cent, while Google removal managed 30 per cent and Facebook removal 8 per cent. In July to September 2026 the Commission referred 1,835 websites to search engines. Search removal makes a site harder to find; it does not stop a determined visitor with a direct address.
The Point of the Licence
The gap between a British-licensed slot site and a non GamStop slots site is not the games, which are frequently the same software, and it is not the payout speed, which marketing has made a caricature of both ways. It is whether anyone is answerable when the terms turn out to mean something other than they appeared to. Section 33 puts the offence on the operator, the LCCP puts obligations on the licensee, and offshore that whole structure simply is not there.
So the useful question is not which non GamStop site pays fastest. It is who is left holding the complaint. A GamStop exclusion holds for its full term and then remains until the person contacts GamStop to remove it — and the Regulator's data, 3,140 disruption notices since April 2024, 7,677,211 URLs referred in a single quarter of 2026, and one prosecution commenced in a full year, tells you exactly how much of that answer you can rely on. The National Gambling Helpline, 0808 8020 133, is free and runs 24 hours a day.
